In the context of rapid expansion, we are seeking an experienced Head of Business to lead and execute business development strategies for our B2B e-commerce platform. This role requires the ability to build and maintain relationships with business clients, driving customer conversion and onboarding onto the platform.

KEY RESPONSIBILITIES:

• Collaborate with the Partnership and Marketing teams to receive potential customers, develop communication strategies, and expand the B2B market, aiming to increase the number of platform users.
• Propose and implement solutions to attract, convert, and onboard business customers (including suppliers, buyers, and other partners) onto the platform.
• Manage, supervise, and support the KAM and AM teams in engaging and converting business customers, ensuring smooth handover to the Operations team for onboarding.
• Ensure customers receive detailed consultation about the platform‘s benefits and usage guidelines.
• Train, support, and enhance the capabilities of the KAM and AM teams, ensuring effective customer conversion processes and meeting business objectives.
• Work closely and flexibly with the Partnership, Marketing, and Operations teams to ensure a smooth onboarding process, actively support these teams to achieve the common goal of customer onboarding. Actively gather feedback from the market to continuously improve customer experience.

REQUIREMENTS:

• Minimum of 5–10 years of experience in business development, B2B sales, or key account management, with at least 2 years in a senior managerial or leadership role.
• Proven experience in developing and maintaining relationships with business clients, especially in B2B e-commerce or related digital services (e-commerce, SaaS, Tech...) involving Sales, Marketing, and Operations systems.
• Strong leadership and team management skills (KAM, AM), ensuring effective customer interaction and conversion.
• Excellent communication, presentation, and negotiation skills; flexible and adept at persuading customers.
• Analytical thinking, data processing ability, and process management skills.
• Strong organizational, planning, and implementation abilities.

Unique benefits:

• Join a strong winning-spirit team of creating new business platforms for Vietnam and SEA.
• Social insurance coverage upon signing your employment contract.
• Generous leave policy: 12 annual leave days plus all Vietnamese public holidays.
• 13th-month salary (applicable from the probationary period).
• Company-provided equipment.
• Well-stocked pantry: tea, coffee, snacks, microwave, etc.
• Engaging company activities: Company trips, team-building events, regular internal events (including live music performances!), and access to company-sponsored badminton courts.